- Wednesday, June 23rd, 2021
- 10:00am – 5:30pm (ET)
The pent-up demand for travel is fast approaching.
Are you ready?
The end of the pandemic is in sight and NOW is the time to freshen up your skills (and learn some new ones) as we prepare for the surge in travel. This is a summit that all travel advisors should attend, you’re guaranteed to learn something new that you can put immediately into practice and see results! Whether you are just starting out or a seasoned travel professional, this virtual learning summit will help you take your business to the next level. Leveraging our panel of experts, and travel supplier executives, you’ll unlock tailored growth solutions for your travel business!
REGISTER NOW FOR FREE (A $199 VALUE)
We’re ready for a big return, are you?
Can’t make the live event? We get it, you’re busy.
Register anyway and we’ll send you the recordings.
Our Agenda
Don’t Miss Out on Fun Learning and Live Prize Giveaways
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10:00 - 11:15AM
Welcome and Thoughts from the Top: Keynote Session with Brad Tolkin, Co-CEO, World Travel Holdings
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11:30 - 12:00PM
Travel Industry Insights: Roundtable Discussions with CLIA, ASTA and The Travel Institute
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12:00 - 1:30PM
Lunch Break
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1:30 - 2:50PM
Growth Masterclass Workshops
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3:00 - 4:00PM
Travel Talk: Industry Supplier Executives Discuss the Return of Travel.
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4:15 - 5:30PM
Panel of the Pros: Cultivating Travel Experiences in a Post-Pandemic World
Growth Masterclass Workshop Sessions
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1:30 - 1:50PM Choose one:
Marketing in a Whole New (Virtual) World
Marketing
Staying relevant with multiple touchpoints is critical to Travel Advisors, so we’re diving into best practices on how you should be marketing right now! Discover how to stay connected with your customers, generate leads, and drive new and repeat bookings in this virtual world.
The Power of Personal Service
Sales
Small pivots to your sales and customer service process can pay off, big time! Learn how to leverage our most impactful tips and start incorporating them now to help you master the power of personal service, save valuable time, and get more ideal clients.
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2:00 - 2:20PM Choose one:
Social Media Best Practices
Marketing
Simply put, your customers (and future customers) are already on social media—so you should be too. Here is your guide to build and grow engagement, create vacation inspiration, and grow your sales all from leveraging the power of social media!
Building Your Business
Sales
Join Drew Daly and Dawn Gillis for a discussion on the most important aspects of building (or rebuilding) your business. Learn how to create an effective business plan, explore places to find new business and new customers, and how to get your name and business circulating in your community.
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2:30 - 2:50PM Choose one:
Five Easy Steps to Start “Growing” Free Press
Marketing
Have you always wanted to do public relations but didn’t know where to start? This workshop will teach you in five easy steps how to add public relations to your business plan and gain awareness in your local market about your travel planning services.
Travel Health & Safety Updates
Sales
The value a Travel Advisor brings has never been more important. Staying informed on the ever-changing environment instills trust and loyalty with your customers, but it also encourages repeat and referral business.
Panel Sessions
Don’t Miss Out on Fun Learning and Live Prize Giveaways
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3:00 - 4:00PM
Travel Talk: Industry Supplier Executives Discuss the Return of Travel
Norwegian Cruise Line, AmaWaterways, Royal Caribbean, Celebrity Cruises, Carnival Cruise Line, Princess Cruises, Holland America.
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4:15 - 5:30PM
Panel of the Pros: Cultivating Travel Experiences in a Post-Pandemic World
Industry Expert Speakers
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Brad Tolkin
Travel Industry Expert, Co-CEO/Chairman, World Travel Holdings
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Debbie Fiorino
Visionary Mentor for Travel Advisors, Chief Operating Officer, World Travel Holdings
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Christina Salu
Director, Membership - American Society of Travel Advisors (ASTA)
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Drew Daly, CTIE
General Manager & Senior Vice President, and Published Author, Dream Vacations
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Charles A. B. Sylvia, ECC
VP, Industry and Trade Relations, Cruise Lines International Association (CLIA)
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Patricia Noonan, CTC
Director of Sales, The Travel Institute
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Michelle Sutter
Vice President, North America Sales – Holland America Line
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Brennan Quesnele
Vice President, Sales – GOGO Vacations
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Michelle Homoky
Director Market Sales, Southeast Region – Celebrity Cruises
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Kristin Karst
Executive Vice President and Co-Founder – AmaWaterways
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John Chernesky
Senior Vice President, Sales & Trade Marketing - Princess Cruises and Cunard Line
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Derek Lloyd, MCC
Vice President – Agency Sales, North America – Norwegian Cruise Line
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Mary Lynch
Director of Sales, Royal Caribbean International
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Joelle Delva, CFE
Operations Extraordinaire, Vice President Operations, Dream Vacations
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Sandi Szalay
Innovative Technology Leader, Vice President I.T. Dream Vacations
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Sean Tolkin
Business Development & Growth Expert
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Alicia Linden
Data-Driven & Creative Marketing Trailblazer
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Charity Santiago
Award-Winning Instructional Designer & Travel Industry Educator
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Dawn Gillis
Travel Sales Influencer & Educator
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Rachel Shapiro
PR Guru & Media Maven
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Angie Ranck
Expert Travel & Tourism PR Pro
FAQs
What platform will this be on?
Can I watch on desktop, mobile, platform? Attendees can attend the Zoom training from their desktop or laptop, or from the Zoom mobile app.
Do I need to download software to attend? You don’t need to download any software; however, the best viewing experience will be on the latest version of Zoom. For more information on joining a Zoom meeting, click here.
Are sessions live or recorded?
Sessions will be hosted live for our event, but simultaneously recorded for playback. Recordings will be posted to this site approximately 48 hours after the event.
Do I need to attend all the sessions?
This agenda is your schedule to build! You can attend any of the sessions that interest you.
Will the recording be sent to me?
A follow up email will be sent out once all recordings are posted to this site.
What time zone will the event take place?
All sessions will take place in Eastern Standard Time Zone.
Will I be able to ask questions during the live events?
During the event, you can ask questions by typing in the Q&A pod on the Zoom platform. A follow up email will be sent out post-event with further information for contacting us after the event ends.
What if I miss the live session?
Recordings will be posted to this site approximately 48 hours after the event.
I have more questions; who can I contact?
If you have any questions, please email training@wth.com.
